Yotpo SMSBump

The Swym application suite captures shopper actions and insights, and thanks to the Yotpo SMSBump integration, provides incredible context to all customer-facing communications. With this integration, relatively complex tasks such as sending Wishlist notifications or back in stock alerts through email and SMS aren’t just simplified, but also incredibly effective. In fact, several Swym merchants have driven significant lifts in conversions with such implementations.

Here’s a brief overview of the possibilities that are opened up by the Swym and Yotpo SMSBump integration:

• Personalized campaigns on SMS and email based on shopper intent.
• Send reminders about Wishlisted products through email or SMS with the Wishlist Plus integration.
• Notify shoppers when their favorite products are back in stock with the Swym Back in Stock Alerts integration.
• Notifications for adding products to Wishlist, subscribe to alerts on an out of stock product, inventory based notifications
• Campaigns based on products interested, Saved for later and subscribed to for back in stock notifications
• Event-triggered price drop campaigns for wishlist products
• Event-triggered low stock alerts for wishlist products

The integration between Swym and Yotpo SMSBump enables merchants to leverage their Yotpo SMSBump account to trigger and send SMSes or emails that originate from either Swym Wishlist Plus or Swym Back in Stock Alerts through their Yotpo SMSBump account. The alerts could be simple reminders that can be scheduled with a time delay, or real-time updates such as low stock, price drop and back-in-stock notifications.

These alerts can be highly personalized based on each customer’s individual context. By integrating with Yotpo SMSBump, merchants can publish user context based on predefined Swym triggers to Yotpo SMSBump, and automate SMSes or emails to engage customers based on that context.

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