Attentive

Uses shopper insights to trigger behavior-driven emails and SMS, helping merchants re-engage shoppers with personalized product alerts.

About Attentive

Attentive® is the AI-powered SMS and email marketing platform that delivers unparalleled messaging performance on the channels that matter most. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale.

Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbeque Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

Join over 40,000 brands that use Swym

Use cases

  • SMS Personalization for High Engagement
    Attentive’s SMS tools enable brands to send tailored messages based on customer behavior, like abandoned cart reminders or product recommendations, increasing conversion rates by delivering the right message at the right time.
  • Email Campaigns that Drive Repeat Purchases
    Using Attentive’s email solutions, brands can segment audiences to deliver personalized product recommendations and exclusive offers, leading to higher engagement and more frequent repeat purchases.
  • AI-Driven Optimization for Smart Campaigns
    Attentive’s AI-powered tools analyze customer data to automatically adjust messaging timing, content, and segmentation, helping brands optimize performance and maximize ROI with minimal manual effort.

Swym and Attentive Mobile

Swym Wishlist Plus captures shopper intent like wishlisting or saving items for later. The Swym x Attentive integration leverages shopper insights to trigger behavior-driven email and SMS communications, enabling merchants to re-engage shoppers with personalized alerts for products they are interested in.

For example: A reminder SMS or email when a wishlisted item is running low on stock, ultimately converting this interest into sales

Swym x Attentive Marketing Flows

  • Capture Shopper Intent & Re-Engage with Precision: Leverage advanced customer insights to deliver personalized, meaningful experiences.
  • Expand Your Outreach Efforts: Reach customers with data-driven campaigns across their preferred channels—email and SMS—ensuring top-of-mind engagement.
  • Drive Conversions with Automated Efficiency: Improve operational efficiency with automated workflows and real-time notifications, ensuring timely updates and up to 20x ROI.


       Merchants can unlock impactful, high-converting marketing flows including:

  • Automated reminders for wishlisted and saved-for-later products
  • Back-in-stock alerts for wishlisted products
  • Price drop alerts for wishlisted products
  • Low stock alerts to drive purchase
  • Restock campaigns for alert subscribers
  • Account authorization emails to save and access wishlists
  • Wishlist sharing via email or social media

Blenders Eyewear saw 78x + ROI using Attentive

“The results speak for themselves. Attentive’s combined reporting empowered our team to swiftly identify the right channel and lever to pull, enabling us to make a meaningful impact with remarkable speed.”

Kyra Stickford
Blenders Marketing Retention Coordinator

Support and Contact Information

Frequently asked questions